Our technicians have the most up-to-date information on Mercedes-Benz vehicles, and an uncompromising dedication to craftsmanship. Browse the team list below for a look at the people who keep your vehicle performing at its finest.
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Stephen Aylward
Service & Parts Director
1-860-447-3361 Ext. 103
Stephen has been in the automobile business his entire career and knows what it takes to make clients satisfied. He is dedicated to giving all of our clients the most enjoyable and professional service experience that they have ever had. He has created a team atmosphere with the staff that has been noted time and time again by our clients. Our service department is looking forward to earning your business. |
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Gwenen Ledbetter
Service Consultant
1-860-447-3361 Ext. 104
Gwenen has performed many major roles in our dealership and is currently staying put as a service consultant. Her exceptional customer service skills make her an asset both to Carriage House and to our client. |
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Katie Lien
Service Consultant
1-860-447-3361
Katie has worn many hats in our service department. She has recently been promoted to be a service consultant due to her work ethic and moral values. |
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Carriage House of New London
Service Team
1-860-447-3361
Our Factory trained Technicians (not all shown) have the neccessary skills to work on your Mercedes-Benz. They have extensive training each year to keep up with the demands and standards of Mercedes-Benz. You can be assured each of our staff always have the client in mind in all situations. They all work hard to keep your car clean, safe and up to the factory specifications. |
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Joe Crespo
Roadside Assistance
1-800-367-6372
Call 1-800-367-6372 (800-FOR-MERCedes) |
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Carriage House of New London
Classic Center Team
1-860-447-3361
We have 4 designated Classic Center Technicians that focus on the repair or restoration of your classic Mercedes-Benz. Jon Alumbaugh, Arthur Foster, John Porter and Jeff Galvin are available to give your car an evaluation. Whether you car is 10 years or 40 years old, a classic by collectors standards, or just classic to you, we offer flat bed pick-up and delivery to CT, MA, NY and R.I. Our technicians have over 70 years combined experience and are eager to give your car the attention it deserves. Don't let your "baby" into the hands of a service facility without the facts. Let our Factory trained professionals properly repair your Mercedes-Benz with Mercedes-Benz parts. All Mercedes-Benz parts have a warranty to give you the peace of mind you deserve. |
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Grant Gauthier
Parts Consultant
1-860-447-3361 Ext. 106
Grant has been with Carriage House for years and he is committed to to getting it right. After letting him order your parts, you'll see why so many of our customers trust Grant. |
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Michael Jett
Parts Manager
8604473361
Michael has worked in parts and customer service for years. His knowledge and balance of building a business and customer care is tremendous. He is the parts manager that we had been looking for for a long while. |
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Jason White
Parts Consultant
8604473361
Jason has worked for years for Mercedes-Benz and is just the right contact for your needs. |
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Naomi Sigel
Service Cashier
Naomi Sigel has been with us for a year already and our clients love her and she makes them feel at ease paying for a bill that sometimes they may not totally understand, but Naomi takes the time to explain and make you feel that you have gotten your money’s worth and leave with the comfortable, honest answer that you deserve. If she does not know the answer to your question she will find someone in the organization that does know, including the tech that worked on your Mercedes Benz or the Service Manager. She truly cares for your satisfaction and Carriage House is pleased to have Naomi as our point person for our service department. |
