Mercedes-Benz of New London Recall Information

Your safety is our top priority at Mercedes-Benz of New London, so our team strives to ensure you have access to all the latest information regarding any active recalls on your Mercedes-Benz model. If the factory announces a recall for your specific model, they will clearly state all the details about the issue and the fix through various forms of communication. Once we establish a fix, our team will acquire the necessary equipment to perform services and satisfy the issue to get you back on the road as quickly as possible.

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How to Get Information on Your Vehicle's Active Recalls

You can expect to receive recall information for your vehicle through email and letters via the postal service. However, you can also check anytime at the National Highway Traffic Safety Administration (NHTSA) website to view all active recalls. You will need your vehicle identification number (VIN) for the most accurate information. If you purchased your Mercedes-Benz vehicle from us, our team will often proactively reach out to alert you of the recall and schedule the service to fix the issue.

Schedule Convenient Recall Services

Our Service Department is the best place to fix recall issues with the factory-recommended procedure and using genuine Mercedes-Benz parts. Recall appointments are typically at no cost to you, and we offer convenient services like shuttles, loaner cars, and valet services to make your appointment as unintrusive as possible. We want to make sure recalls are as stress-free and easy as possible so we don't interrupt your day.

Experience professional services and maintain your Mercedes-Benz to the highest standards with maintenance and repair services at Mercedes-Benz of New London. Complete all your recall services as soon as possible to maintain the reliability and quality of your Mercedes-Benz model. Still have recall questions? Our team is happy to assist you! Contact our team and stay up to date on all the latest information regarding Mercedes-Benz active recalls.

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  1. Mercedes-Benz of New London

    488 Colman St
    New London, CT 06320

    • Sales: (860) 447-3361
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Get in Touch

  • Contact our Sales Department at: (860) 447-3361
  • Monday8:00am-7:00pm
  • Tuesday8:00am-7:00pm
  • Wednesday8:00am-7:00pm
  • Thursday8:00am-7:00pm
  • Friday8:00am-6:00pm
  • Saturday8:30am-5:00pm
  • SundayClosed