Service Center

  • Today's Hours: 7:30am-6:00pm

Why Service with Mercedes-Benz of New London

Our Service Center is your local auto mechanic and repair shop in New London, CT, specializing in your Mercedes-Benz model. Our factory-trained technicians know your vehicle better than any other mechanic in town. They have specialized training on your vehicle and access to all the tools and genuine parts and accessories to fix your vehicle and complete any upgrades you might want while maintaining the integrity of the Mercedes-Benz badge. We can care for all your vehicle needs, from routine maintenance to serious repairs. Take advantage of our easy scheduling options and enjoy classy amenities while you wait for an easy vehicle ownership experience that is above and beyond the average vehicle repair shop.

Service all makes and models

Expert Certified Technicians

Genuine Parts

Advanced Diagnostic Equipment

Generous Guest Services and Amenities

Warranty Coverage

Factory-Recommended Maintenance and Repair Services

Your Mercedes-Benz vehicle deserves the best care possible. That's why our professionals in the Service Center have special training and tools to complete any service you can think of for your specific vehicle make and model. Keep up with routine maintenance, complete repairs or recall services, and even upgrade your luxury vehicle with genuine Mercedes-Benz-approved services and parts.

Convenient Amenities to Make Appointments Enjoyable

We offer extra perks to make your service appointments as enjoyable as possible. Experience as little interruption to your day as possible with convenient shuttle or loaner car services. If you need to wait, we offer a plush waiting area with free high-speed wi-fi and a coffee bar so you can keep working or enjoy a much-needed break.

Some of the amenities we offer are:

  • Free loaners and pick-up and drop-off for scheduled services.
  • Comfortable waiting area with free WIFI plus
  • Private desk spaces for personal business conduct.
  • Free gourmet coffee and tea
  • Kids' play area

Schedule Your Next Service Appointment

Scheduling your appointments is easy with our online scheduling tool. You can also call our Service Center to stay up to date on your vehicle's needed services and establish a maintenance schedule. Whether you purchased your vehicle from us or elsewhere, we offer professional services to maintain and repair your vehicle so you can enjoy reliability and value for years.

It's easy to save time when you schedule online.

Schedule Service
  1. Mercedes-Benz of New London

    488 Colman St
    New London, CT 06320

    • Sales: (860) 447-3361
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Get in Touch

  • Contact Our Service Department: (860) 447-3361
  • Monday7:30am-6:00pm
  • Tuesday7:30am-6:00pm
  • Wednesday7:30am-6:00pm
  • Thursday7:30am-6:00pm
  • Friday7:30am-6:00pm
  • Saturday8:00am-2:00pm
  • SundayClosed

Welcome to Our Service Department

At Mercedes-Benz of New London, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.